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AES Select
Remote DBA Services
Experience our passion for
service excellence!
AES Select Remote DBA provides a quality
solution to all of your database administration needs.
Utilizing best of breed processes and procedures and
state of the art technologies, our remote dba experts
are able to meet all of your database needs, whether
you need full support for all of your environments or
you just need to augment your existing staff, AES provides
a flexible Service Level Agreement (SLA) to meet your
needs.
What makes AES Select
Remote DBA unique?
 AES
Select remote dba utilizes innovative Virtual Support
Network (VSN) technologies to ensure fast, reliable
and secure remote connectivity to the supported environments.
- Agent-less monitoring - Our VSN appliance is configured
with Heroix
Longitude monitors, providing state of the art,
7x24 proactive system and database monitoring.
- The VSN appliance ensures that every support representative
has access to the same state of the art toolsets, guaranteeing
the most efficient and accurate incident and request
management.
- AES Select Remote DBA services are supported by a
secure, highly available infrastructure and state of
the art data center which is in turn supported by certified
network engineers, security specialists, and a complete
7x24 operations staff.
- AES provides remote dba support services from our
secure offices in downtown Pittsburgh, PA. Our DBAs
work together as a team and have all passed the most
stringent security and background checks, including
criminal (state and county), Education Verification,
credit and the Specially Designated Nationals List (SDN)
check.
- Select CASE, our online Case Management system, provides
the necessary tool for our staff to quickly handle and
respond to incidents, inquiries and requests. Select
CASE also provides automatic status notification and
escalation, a searchable knowledge base of solutions,
and SLA metrics.
- AES also has an established ERP consulting practice
that enables us to expand our offerings to include application
support as well as ERP implementation and/or upgrade
assistance.
Quality Guaranteed through
Service Levels and Measures:
As your remote dba provider of choice, we want to make
sure that we understand and meet your needs on a consistent
basis. Once a Service Level Agreement (SLA) is established
and agreed to, we regularly meet with you to review our
performance and ensure complete satisfaction. We provide
measurable, meaningful results, ensuring that our staff
continue to respond to your needs. Our mission is to keep
your environments fully available, protected and running
at peak performance.
Additional AES Select
Capabilities:
-
 Colocation
to Fully Managed Hosting Services
-
Managed
Data Backup and Recovery
-
Business
Continuity Planning Solutions
-
Data
Assurance Services
-
24x7
monitoring and operations
Start reaping the benefits
of remote dba today!
For a limited time, AES is now offering an unprecedented
60 day trial for all remote services. To learn more about
how AES Select Remote DBA provides a secure, reliable,
and cost effective alternative to traditional consulting
and dba staffing...
Visit our resources page
| Call 1-888-231-0363
| Email aesSelect@aesit.com
|
Contact
us to learn about our exclusive 60 day trial offer: